- Systems on 4G you cannot reach
- An off-grid system or a rural site is on 4G, behind CGNAT. That is carrier-grade NAT: the site shares a public address with many others, so nothing can be forwarded to it. The only way to look at the inverter is a visit.
- A fault that answers ping
- A tripped inverter still answers ping. Nothing tells you it has stopped producing until the customer's bill does.
- Every visit is a long drive
- A site visit to find that a logger has hung, or that a battery was fine after all, costs you a day.
- The maker's portal shows the maker's devices
- Each inverter maker has its own portal. The 4G router, the switch and the cameras on the same site are in none of them.