Sites where the only internet is satellite or mobile, reachable.

Farms, construction sites, quarries, pump stations and baches on Starlink or 4G. A box at the site dials out, so no public address is needed.

Your situation

Nobody is on site, and nothing can get in

The only internet is Starlink or 4G
Starlink and mobile networks almost always put the site behind CGNAT: carrier-grade NAT, where many sites share one public address, so nothing can be forwarded. The cameras work on site and nowhere else.
Nobody is there to fix it
When a camera or a pump controller stops answering, the nearest person is a long drive away, and they are not an IT person.
Power and signal are the real problems
Most outages at a remote site are the power, not the cameras, and a weak 4G signal looks like a fault in everything else.
The tools you were offered need an IT person
VPNs, dynamic DNS and reverse tunnels all need someone to set them up and keep them working. At a remote site there is nobody.

What changes

The box dials out, so CGNAT does not matter

The Relayant box connects out over an encrypted tunnel on whatever internet the site has: Starlink, 4G, 5G or fibre. Nothing needs a public address.

  • Each camera or controller you choose gets one address and port that stays the same, wherever the site's address moves.
  • When a site fails over between Starlink and 4G, the tunnel follows the new address by itself.
  • The box reconnects by itself after a power cut or an internet drop, with nobody on site.
  • While the site is unreachable, the portal shows it offline and, on Relay + Alerts, you are told by email.

What stays the same

Your Starlink or 4G router. Nothing is opened or forwarded. The box plugs into a LAN port and takes an address by DHCP.

Your data allowance. The box's own traffic is currently a few megabytes a day; watching video is what uses data.

Your devices. Cameras, recorders, pump and gate controllers and weather stations are reached as they are. We hold no device logins.

Your own software. Software that opens a camera by address and port can use it: the maker's desktop program, a media player, a browser for the recorder's web page. You list the addresses that may connect, or allow any and the portal warns you.

Behind a Starlink dish The Relayant box on a site with a Starlink dish. The box dials out through the router and the dish to Relayant, and signal waves leave the antenna. Below, the three ways to place Relayant at a site. Relayant Starlink dish Starlinkdish no public address Router Relayant box Relayantbox Devices Box on a LAN portBox Box Router Agent on a PC or PiPC or Pi PC or Pi PCor Pi Router Agent on the routerRouter Router Internet
A dish or a 4G antenna feeds the site's router, and the box behind it dials out. No public address is needed at the site.

The features that matter most

What a remote site needs

Remote access

One address and port per device, which only the addresses you list can reach. Enter it once; it stays the same.

Read more

Device health

The box checks every device every minute, and the portal reports one that stops answering. A device that has moved is told apart from one that has gone.

Read more

How it fits

It fits the kit already at the site

A box behind the Starlink or 4G router
Our recommended way: the box on a LAN port of the router, drawing about 3 to 5 watts.
The software agent on the router
On a larger Teltonika router the agent runs on the router itself, so there is one less thing to power. The guide says which models have the room.
Starlink with 4G backup
A dual-WAN router fails over by itself. The box follows without any change.
Power, signal and enclosures
Most remote-site outages are power. The Starlink and 4G guide covers sizing for the worst week, signal rules of thumb and enclosures.

A day with Relayant

What a day with remote sites looks like

An example, not a customer's story.

  1. Early morning

    A storm overnight took the power out at the pump station. The portal showed the site offline, and on Relay + Alerts an email went out.

  2. Mid-morning

    Power is back. The box reconnects by itself, the cameras come back one by one, and the portal shows the site online. Nobody went to the site.

  3. Afternoon

    Starlink drops at the construction site and the router fails over to 4G. The site's address changes; the tunnel follows it and the cameras are reached at the same addresses.

  4. Evening

    From home you connect to the bach's camera through its Relayant address, the same address you entered when you set it up.

Which plan

Relay for access; Relay + Alerts to be told

Relay gives remote access to every device at the site. Relay + Alerts adds alerts by email, Slack and Microsoft Teams, and a monthly report. Priced per box at a live site; a software agent counts as a box. See the plans.

Tell us where the site is, how it connects and what is there to watch.

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