Relayant and Domotz
Domotz is network monitoring for IT providers, priced per site. We make a box for control rooms and installers. Domotz and our box overlap on device health and part ways on everything around it.
What it is good at
Domotz watches a client's whole network for an IT provider
Domotz discovers every device on a network and monitors SNMP values with thresholds. It routes alerts to PSA and ticketing tools, gives remote access, and sends branded monthly reports. It runs through a collector at each site, on hardware or software you supply. That can be the Domotz Box, a VM, Windows, Linux, a NAS or a Raspberry Pi.
It is sold to MSPs, IT departments, AV and smart-building integrators and security-focused MSPs. It is priced per collector per month; the table has the figures and the link.
Where it falls short
A control room needs alarm signals and standing connections
Each of these is from Domotz's own pages, read on 13 October 2026.
- No alarm signals into monitoring software
- Domotz's pages do not describe alarm signals to a control room's monitoring software (SIA DC-09). We send a device that is offline as "supervision lost" on that device's zone, a fault as a trouble code, and a restore when it recovers.
- A remote connection closes after an hour
- A Domotz remote connection to a device, a TCP tunnel, is closed one hour after it is opened. A control room's monitoring software connects to a camera all day, so we give each device one standing address and port.
- Camera traffic goes through Domotz's endpoints
- Remote connections run through Domotz's endpoints. With a Relayant local relay, camera traffic goes from the site straight to your own control room and not through our servers.
- Its tools are an IT provider's
- Domotz's alerts route to PSA tools, ticketing platforms and messaging, where its technicians work. A control room's tool is its monitoring software, and that is where we put a fault.
Side by side
Eight things a control room asks, answered for both
| The question | Relayant | Domotz |
|---|---|---|
| Who it is for | Alarm receiving centres first, and the installers and site owners who work with them. | MSPs, IT departments, AV and smart-building integrators, and security-focused MSPs.domotz.com/features, 13 October 2026 |
| What runs at the site | Our box on a LAN port, or our software agent on a Linux PC, a Raspberry Pi or a router you own. | A collector on hardware or software you supply: the Domotz Box, a VM, Windows, Linux, a NAS or a Raspberry Pi.domotz.com/features, 13 October 2026 |
| Device health | Every device checked every minute, with nothing installed on the device. SNMP, Modbus and BACnet checks, all read-only. | Every device on the network discovered; any SNMP OID monitored with thresholds for alerting.domotz.com/features, 13 October 2026 |
| Alarm signals to the control room | Into your monitoring software over SIA DC-09, as supplementary fault signalling. | Not described. Alerts route to PSA tools, ticketing platforms and messaging.domotz.com/features, 13 October 2026 |
| Reaching a device | One standing address and port per device, for monitoring software that connects all day. | A TCP tunnel per connection, closed one hour after it is opened.help.domotz.com, 13 October 2026 |
| Where camera traffic goes | Through our cloud relay, or through a local relay in your control room, which keeps it off our servers. | Through Domotz's endpoints.help.domotz.com, 13 October 2026 |
| Monthly reports | A PDF per site each month, branded with your logo. | Custom-branded monthly reports sent to clients.domotz.com/features, 13 October 2026 |
| How it is priced | Per box at a live site. A software agent counts as a box. Cloud-relay and local-relay sites cost the same. | €35 per collector per month, down to €17.50 at 500 or more sites on a 12-month term; €20 to €8 per home for residential integrators.domotz.com/pricing ("Pricing updated September 2026"), 13 October 2026 |
"Not described" means exactly that: the vendor's pages, read on the date shown, do not mention it. It does not mean the product cannot do it.
About alarm signals
Our alarm signals are supplementary fault signals. They tell your control room that a device has stopped answering, has a fault, or that a site’s network is down. They do not replace the alarm panel’s own communicator.
When to choose it anyway
An IT provider's sites, run from a ticketing tool
Choose Domotz when you are an IT provider whose clients' sites are offices full of switches, access points, printers and servers. Your technicians live in a PSA or ticketing tool. You want topology maps, configuration backups and scripts alongside monitoring. That is the job Domotz is built for, and we do not do it. Our box keeps no configuration backups, draws no topology and runs no scripts on devices.
We build for control rooms and installers. Our box offers devices by address and port to monitoring software all day, not for an hour. Device faults arrive as alarm signals in the control room's own software. Camera traffic can stay on the control room's network through a local relay. And a box belongs to the organisation that bought it, whoever runs the site later.
Tell us how your sites connect
Say how many sites you look after, how they reach the internet and what monitoring software you use. We reply by email.
Checked against Domotz's published information on 13 October 2026. Tell us if something has changed: [email protected].
Product names belong to their owners.